Frequently Asked Questions

Does your viewer support multi-monitors and hanging protocols?

Yes, eUnity supports multi monitor display for diagnostic purposes. We also support advanced hanging protocols and are very close to receiving our FDA clearance for mammography images.

Does eUnity support mobile devices?

Yes. eUnity supports native apps for iOS and Android, as well as mobile web-browsers.

Does eUnity support MIP/MPR and 3D?

Yes, eUnity supports MIP/MPR and 3D on both physical hardware and virtual machine environments using CPU only.

You mentioned that your solution does not require GPU’s, can you please elaborate?

Of course! When eUnity was developed, we focused on providing a technology that provided the user with the best user experience. Users of eUnity are the clinician, the diagnostic user and the IT team that is responsible for maintaining the system. We wanted to develop a viewer that was fast and easy to use for the clinicians and diagnostic users, and simple to deploy and maintain for the IT team. eUnity does not use any specialized hardware like a graphics processing unit. These cards are expensive, costly to maintain and expensive to purchase. Plus, you need a person to physically install them and they could be a single point of failure. This allows us to deploy remotely, within hours, within your existing virtual machine environment. Requiring little to no hardware, is easily replicated and highly scalable, allowing the IT team to be worry free about eUnity and focus on other tasks.

Which web-browser and operating systems does eUnity support? And does eUnity support older browser versions?

We have designed eUnity to be truly zero-footprint, hardware and web-browser agnostic. Meaning, no data is on the device, and it does not matter if you use a PC or a Mac. Below are our requirements for web-browser and operating system:

Note: eUnity will automatically select HTML5 and fall back to Flash depending on your web-browser’s capability.

Flash Options
HTML5 Option
Supported Browsers
Browser running Flash Player v11.3+(Note: Using the most recent Flash Player release is recommended.) Safari 8+, IE11+, Firefox 28+, Chrome 39+
Operating System
Windows 2000, Windows XP, Vista, Windows 7, Windows 8/8.1, Windows 10

Mac OS X 10.4+ (Intel)

Windows 2000, Windows XP, Vista, Windows 7, Windows 8/8.1, Windows 10

Mac OS X 10.4+ (Intel)

Can eUnity retrieve image and patient data from multiple sources, simultaneously?

eUnity supports federated queries, allowing eUnity to present all of a patient’s images and information in a single view by retrieving the data from multiple systems.

How does eUnity scale to support additional user load?

eUnity was designed to be highly scalable. eUnity is deployed in a virtual environment and one server supports thousands of unique users. In the event one server is not sufficient for your user load, we would simply add an additional virtual server. This would be done remotely, and completed within hours.

What do you mean by “effectively handles network latency” because latency is expected when viewing images over a network?

eUnity’s architecture is unique. Unlike most other viewers in the market today, we do not rely on streaming. As a result of this, we are not affected by network latency in the same way as other enterprise viewers. This makes eUnity very unique, more reliable and highly efficient.